Terms & Conditions

Introduction

Welcome to 999kk, Bangladesh's trusted mobile casino and sports betting platform. These Terms & Conditions govern your use of the 999kk website, mobile applications, and all associated services. By registering an account or using any part of our platform, you acknowledge that you have read, understood, and agreed to be bound by these terms in their entirety.

999kk reserves the right to update, amend, or modify these Terms & Conditions at any time. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

1. Eligibility & Age Verification

Access to 999kk's platform is restricted to individuals who meet all of the following eligibility criteria. 999kk takes age verification and player eligibility seriously and conducts checks at any point during a player's activity on the platform.

• You must be at least 21 years of age. Individuals under 21 are strictly prohibited from registering or using any 999kk service.
• You must be a legal resident or citizen of a jurisdiction where online gambling is permitted under applicable law.
• You must not be a current employee, contractor, or immediate family member of an employee of 999kk or its affiliated companies.
• You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction.
• You must not be self-excluded from gambling platforms or otherwise prohibited by any court order or regulatory authority.

2. Account Registration & Security

To access the full range of 999kk services including cricket betting, live casino, slots, and crash games, you are required to register a personal account. Each user is permitted to hold only one active account at any given time. Opening duplicate or multiple accounts is a violation of these terms and may result in permanent suspension.

Accuracy of Information

You agree to provide accurate, complete, and up-to-date information when registering your account. This includes but is not limited to:

• Full legal name matching your government-issued identification document.
• Valid date of birth confirming you are 21 years of age or older.
• An active mobile phone number registered to your name for verification and communication purposes.
• A valid bKash, Nagad, Rocket, or bank account registered in your name for deposit and withdrawal operations.

Account Credentials & Password Security

You are solely responsible for maintaining the confidentiality of your account username and password. 999kk will never ask for your password via email, SMS, or any third-party channel. Any activity that occurs under your account credentials is deemed to be your responsibility. If you suspect unauthorized access to your account, contact our support team immediately at [email protected]. 999kk cannot be held liable for losses resulting from unauthorized use of your account credentials.

3. Deposits, Withdrawals & Payment Methods

999kk supports a range of payment methods tailored to Bangladeshi users. All financial transactions on the platform must comply with the following rules and guidelines. 999kk processes transactions in Bangladeshi Taka (BDT) only.

Deposit Rules

All deposits must be made using a payment method registered in the account holder's own name. Third-party deposits are strictly prohibited. The following payment methods are supported:

• Mobile banking: bKash, Nagad, Rocket, Upay — minimum deposit ৳200.
• Bank transfer: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank — processing time up to 24 hours Bangladesh Standard Time (BST, UTC+6).
• Card payments: Visa and Mastercard where supported — subject to issuing bank approval.

Withdrawal Rules

Withdrawal requests are processed subject to successful identity verification. 999kk aims to process all approved withdrawal requests promptly. The following conditions apply:

• Withdrawals must be made to the same payment account used for the original deposit — no third-party withdrawals permitted.
• A minimum withdrawal amount of ৳500 applies. Maximum single withdrawal limits may apply depending on account verification level.
• 999kk reserves the right to carry out enhanced due diligence checks before processing any withdrawal. This may include requesting additional identity documents or source-of-funds verification.

4. Bonuses, Promotions & Wagering Requirements

999kk offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following standard terms. Where a specific promotion has its own supplementary terms, those terms apply in addition to — and in the event of conflict, take precedence over — these general bonus rules.

• All bonus funds carry a wagering requirement (rollover) before they can be withdrawn. The applicable rollover multiplier is stated on each individual promotion page.
• Bonuses may only be used on eligible games as specified in the individual promotion. Using bonus funds on excluded games may result in bonus forfeiture.
• One welcome bonus per household, IP address, device, or payment account. Attempts to claim multiple welcome bonuses through duplicate accounts will result in account suspension.
• Free spins issued as part of a bonus promotion must be used within the validity period stated in the promotion. Expired free spins are forfeited.
• 999kk reserves the right to alter, suspend, or withdraw any promotion at any time without prior notice. Any abuse of promotional offers — including but not limited to arbitrage betting, use of bots, or coordinated play — will result in immediate account closure.

5. Prohibited Activities

The following activities are strictly prohibited on the 999kk platform. Engaging in any of these activities will result in immediate account suspension, permanent ban, and may be reported to relevant authorities where legally required:

• Fraudulent activity, including the use of stolen payment methods, identity fraud, or misrepresentation of personal information.
• Money laundering or any activity that attempts to disguise the origin of funds transacted through the platform.
• Use of automated software, bots, scripts, or any artificial intelligence tool to gain an unfair advantage in gameplay or bonus collection.
• Collusion with other players, match fixing, or any form of coordinated betting strategy intended to manipulate game outcomes.
• Harassment, abusive language, or threatening behavior directed at 999kk staff or other platform users via any communication channel.

999kk employs advanced monitoring systems to detect unusual patterns of play, financial transactions, and account behavior. All accounts are subject to periodic review. If your account is found to be in violation of these terms, 999kk reserves the right to withhold balances pending investigation and to permanently close the account without further notice.

6. Intellectual Property

All content, materials, and intellectual property on the 999kk platform — including but not limited to the brand name, logo, website design, game graphics, software, text, images, and data compilations — are the exclusive property of 999kk or its licensed content partners. These materials are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 999kk platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the 999kk platform or its content without prior written permission from 999kk.

7. Limitation of Liability

To the fullest extent permitted by applicable law, 999kk, its directors, officers, employees, agents, and technology partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform. This includes — without limitation — loss of winnings, loss of data, business interruption, or any other pecuniary loss, even if 999kk has been advised of the possibility of such damages.

999kk provides its platform on an 'as is' and 'as available' basis. We do not warrant that the platform will be uninterrupted, error-free, or entirely secure at all times. Scheduled maintenance, technical upgrades, or circumstances beyond our reasonable control — including but not limited to power outages, internet service disruptions, or natural disasters — may temporarily affect platform availability.

8. Amendments to These Terms

999kk reserves the right to revise, update, or replace any part of these Terms & Conditions at any time and without prior notice. Changes become effective immediately upon being published on this page. The 'Last Updated' date at the top of this document will reflect the most recent revision. It is your responsibility to check this page periodically to stay informed of any updates.

Your continued use of the 999kk platform following the posting of changes to these Terms & Conditions will be deemed your acceptance of those changes. If you do not accept the revised terms, your only remedy is to discontinue use of the platform and close your account by contacting our support team.

9. Governing Law & Dispute Resolution

These Terms & Conditions shall be interpreted and governed in accordance with generally accepted principles of international online gaming law and fair play standards. 999kk is committed to resolving all user disputes in a fair, transparent, and timely manner. In the first instance, all disputes should be directed to the 999kk support team via email at [email protected] with full details of the complaint.

999kk aims to acknowledge all formal complaints within 48 hours Bangladesh Standard Time (BST, UTC+6) and to resolve the matter within 14 working days. Should a dispute remain unresolved after this period, the matter may be escalated through available alternative dispute resolution channels. Nothing in this clause restricts any statutory rights you may have as a consumer under applicable law.

10. Contact & Support

If you have any questions, concerns, or require clarification about any aspect of these Terms & Conditions, our support team is available to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Contact our support team by email: [email protected]. Please include your registered username and a clear description of your query in all correspondence. Do not share your password or full payment account number in any support communication.