Your privacy matters to us. This policy explains how 999kk collects, uses, and safeguards your personal information when you use our platform.
Last Updated: January 2026
This Privacy Policy applies to all users of 999kk, Bangladesh's trusted mobile casino and sports betting platform. By accessing or using the 999kk website and services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this policy. If you do not agree, please discontinue use of the platform immediately.
📋 1. Information We Collect
When you register and use 999kk, we collect various categories of personal and technical information to deliver a safe, functional, and personalised experience. The categories of information we collect include:
Registration details: full name, date of birth, email address, phone number, and username.
Identity verification documents: national ID (NID), passport copy, or other government-issued identification required under KYC procedures.
Financial transaction data: deposit and withdrawal history, preferred payment methods such as bKash, Nagad, Rocket, Upay, and Dutch-Bangla Bank details.
Device and technical data: IP address, browser type and version, operating system, device identifiers, and cookies.
Usage data: pages visited, games played, betting history, session duration, and interaction logs on the 999kk platform.
We collect this information directly from you when you fill out registration forms, indirectly through your use of the site, and in some cases from third-party identity verification partners to comply with responsible gaming and anti-fraud obligations.
⚙️ 2. How We Use Your Information
999kk uses the personal information we hold for specific, legitimate purposes. We do not use your data beyond what is necessary to operate and improve our services. The purposes for which we process your data include:
Account management: creating and maintaining your 999kk account, processing deposits and withdrawals, and providing customer support.
Identity verification and KYC compliance: confirming your age (21+) and identity in accordance with responsible gaming standards.
Fraud prevention and security: detecting, investigating, and preventing fraudulent transactions, cheating, or any unauthorised access to the platform.
Service personalisation: tailoring game recommendations, bonus offers, and promotional content to your preferences and activity on 999kk.
Communication: sending you important account notifications, transaction confirmations, and where you have consented, promotional messages about bonuses and new game launches.
Analytics and improvement: analysing usage patterns to improve the platform's performance, user interface, and game selection for Bangladeshi players.
🍪 3. Cookies and Tracking Technologies
999kk uses cookies and similar tracking technologies to maintain session integrity, remember your preferences, and analyse how visitors interact with our platform. Cookies are small text files stored on your device when you visit our site. We use session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period to remember your login state and settings).
You may configure your browser settings to decline cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain features on 999kk, including your ability to remain logged in or access personalised content. We do not use third-party advertising cookies or share tracking data with external ad networks.
🔗 4. Sharing Your Information
999kk does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
Payment processors: we share transaction data with authorised payment partners such as bKash, Nagad, Rocket, and Upay solely to process deposits and withdrawals on your behalf.
Identity verification providers: to comply with KYC requirements, we may pass your submitted identification documents to a trusted third-party verification service operating under strict data protection obligations.
Legal and regulatory obligations: we may disclose information to law enforcement, regulatory bodies, or courts when required by applicable law, or to protect the rights and safety of 999kk and its users.
We require all third parties who handle your data on our behalf to maintain appropriate security standards and to use it only for the purposes we have specified. We do not authorise any third party to use your data for their own marketing or commercial purposes.
🔒 5. Data Security
999kk employs industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security framework includes SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, two-factor authentication options for account access, and regular security audits of our infrastructure.
While we take all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your 999kk account and to contact us immediately if you suspect any unauthorised activity. Our support team, reachable at [email protected], is available around the clock to address security concerns.
🗂️ 6. Data Retention
999kk retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this policy. Transaction records and KYC documentation may be retained for a longer period where required by applicable financial regulations. When your data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data lifecycle procedures.
⚖️ 7. Your Rights
As a user of 999kk, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with your account details and the specific request you wish to make.
Right of access: you may request a copy of the personal data 999kk holds about you.
Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
Right to erasure: subject to any legal retention obligations, you may ask us to delete your personal data when it is no longer necessary for the purposes for which it was collected.
Right to restrict processing: in certain circumstances you may request that we limit the way we use your data.
Right to withdraw consent: where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.
We will respond to all verified requests within a reasonable timeframe. We may need to verify your identity before acting on any request to protect your data from unauthorised disclosure.
💳 8. Payment and Financial Data
All financial transactions on 999kk are processed through encrypted, secure payment channels. When you use payment methods such as bKash, Nagad, Rocket, or Upay, your payment credentials are handled directly by the respective payment service provider. 999kk does not store your full mobile banking PINs, wallet passwords, or complete card numbers on our servers.
Transaction records including deposit amounts, withdrawal requests, and bonus activity are retained as part of your account history. This data is used for dispute resolution, responsible gaming monitoring, and regulatory compliance purposes. We treat all financial data with the highest level of confidentiality.
🚫 9. Protection of Minors
999kk is strictly an adult-only platform. Our services are intended exclusively for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. As part of our KYC process, we verify the age of every registered user. If we discover that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to make use of internet filtering tools to prevent underage access to gambling platforms.
📝 10. Changes to This Privacy Policy
999kk reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or a prominent notice on the platform, and we will update the effective date at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of 999kk following the posting of any changes constitutes your acceptance of the revised policy.
✉️ 11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 999kk handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your privacy concerns promptly and transparently.